We humans are very lazy. We let projects slip and make unfulfilled promises. We get easily distracted, come up against obstacles and always manage to find more interesting things to do, rather than what we should be and have committed to doing, even though these things will take us toward our goals.
So, you have recognised a need for training, you have found the right course, but how is the learning from the course going to be sustained by the delegates if there is no follow-up? Most delegates will return back to the workplace, be thrown back into the routine and pressures of office life with the usual practices that they know and are comfortable with.
Companies spend millions on training but is all this money wasted if the Training Providers do not provide adequate follow-up support or the line managers do not take the time to agree learning objectives with regular reviews to ensure the implementation of the new learned skills?
Training is only as good as the follow-up. Without follow-up, delegates will retain no more than 20% of what is learned. That means that they forget 80% of what they learned on the course if it is not followed-up and implemented straight away.
So how can you ensure that you are getting the most out of your training?
1. Firstly note that you are to follow-up not check-up. Follow-up requires commitment to an ongoing relationship, supporting the delegate to the end with their success in mind. Checking-up implies a lack of trust and often results in losing sight of the objective.
2. Help the delegate to devise a plan of action on how the learning will be implemented being sure to have an overall objective or goal.
3. Be responsible for holding others accountable. If they are not fulfilling their promises then it is your job to find out why and what might be holding them back.
4. Make sure that the follow-up is consistent and on time. A regular appointment should be made and stuck to.
If you or your line managers are not able to take on this commitment, then get outside help from a coach. Coaching works through a rigorous follow-up process and an accountable relationship. The coach is able to take an outside view in a completely non-judgemental way.
Download your free e-book "How to Maximise your Staff and Gain Respect" at www.silentmotivator.com
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1 comment:
This is a good word of encouragement, i would copy & paste this note as a constant reminder... Thanks Yvonne
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